General Manager/Licensee
Competitive salary
World class venue
A career defining role

IRIS Hotel Group spans multiple, well known, large turnover venues within the Sydney, Newcastle and the Hunter Valley, with a variety of dining and entertainment offerings.

We pride ourselves on creating a culture within the team that reflects to our patrons, whilst consistently achieving profitable growth by establishing lifestyle venues and delivering an exceptional total customer experience focusing on all areas a venue can offer.

The Role

We are looking for the best. A leader to head up the operations of this important community venue. An individual who sees the strategic importance of the location and the rewards, both personal & professional, which accompany such a venue in such a prized location.

Reporting into the Chief Operating Officer & the executive team, you will lead your team through busy services periods ensuring a high level of customer service at all times. Coming from a strong F&B hospitality background fostered around gaming, TAB, entertainment and, above all, service standards – your passion for providing a great product in a busy and sometimes pressured environment has always been seen in your work. You always push to succeed in anything you attempt, and surpassing targets is your passion. You have the experience to both mentor and develop a team to deliver quality and consistency in every facet of the business and your industry colleagues and support referees can attest to same.

If you are looking for a career defining role and seeking an avenue where you can grow & be recognized in the industry, then this is the role for you.

The successful applicant will possess:

• A minimum of 2 years previous management experience and strong knowledge in all aspects of running a busy hotel, particularly from a gaming/wagering & F&B perspective.
• The ability to hold a hoteliers licence
• Extensive knowledge of TAB and gaming operations and the required service levels to be top of the game, best of the best
• A drive and passion to be recognised as the best venue operator in a tightly controlled market.
• Current RSA & RCG certificates
• A hands on approach to management
• A friendly, self motivated personality with excellent people skills
• A passion for the hospitality industry with the ability to create a positive and proactive working environment

The following attributes are also considered desirable:

• A demonstrated understanding of industry related technology systems
• A demonstrated understanding of the locality, its’ clientele and business drivers
• Strong reporting and analysis skills

In return we offer the successful applicants:

• Attractive remuneration package
• Tailored development plan
• Extensive training program for all staff
• Generous Bonus structure

This career defining opportunity will not come around again and applicants will recognise the commitment and dedication required to “own” this role.

Build your own team, make the venue your own and work with some of the best the industry has to offer.

If this sounds like you, please send through a brief cover letter along with a copy of your resume including current references.

Please note only short listed applicants will be contacted.